TuneECU Lead Support Page
Using your Lonelec lead for TuneECU Android
Download & Install TuneECU Android from the link provided.
TuneECU Android is the recommended & most up to date software. Please also see the new purchase and installation instructions document here.
With TuneECU installed on your Android device and your Lonelec interface plugged in you should receive the following message:
Using your Lonelec lead for older PC software
Note: TuneECU PC software is no longer provided with any support from TuneECU. It is also not recommended for use. We recommend that you use the Android version of software. It is the most updated. Also the PC version only covers a limited range of bikes.
Recommended Driver Installation
If you have Windows 7 or higher we advise you simply connect your lead into an available USB port on your PC and allow Windows to automatically install the drivers for you. This can take up to a couple of minutes. Windows will normally notify you in the bottom right corner of the screen that drivers have been successfully installed. You must be connected to the internet at the same time.
If you do not have an internet connection on the PC you wish to use for the lead, you can download the the Setup Drivers file (see links buttons to the right or below). This is an .exe file which you run on your PC and allow to install before plugging your lead in.
To confirm drivers have installed correctly go to Windows Device Manager and look under ‘Ports (Com & LPT)’. You will need to click just to the left to expand the category. You should then see ‘USB Serial Port (Com ?)’. ? denotes the number allocated by your PC and this can vary. If USB Serial Port is not showing, then look under ‘Unknown Devices’ or ‘Other Devices’. It may be showing there with a yellow question mark symbol. This means drivers have not installed correctly. In this case please follow the ‘Problem Installing Drivers’ instructions below.
Manual Installation of Drivers
If you wish to manually install drivers, first download the relevant Master Driver files to your Windows operating system – see the button link to the FTDI drivers website, to the right or below. These are zipped files and once downloaded must be extracted to a folder. Now plug in your lead to your PC in any available USB socket. Windows should detect a new device and then provide prompts to install drivers. Always select the option for you to direct Windows to your own files. When you get to the ‘Browse’ prompt simply browse to the folder you extracted the previous files to. Click OK and Windows will install the drivers and advise once completed.
Problem Downloading Drivers?
Browsers like Google Chrome can prevent downloads. We suggest using Firefox or Windows Edge instead. If you can only use Google Chrome then do the following:
Right click on the relevant driver download and select ‘Save Link As..’. You should then start a download but on the status bar (bottom of the browser) it may say ‘Can’t be downloaded Securely’. Just click on the ^ symbol to the right and select ‘Keep’. It should now successfully be downloaded.
Problem Installing Drivers?
If there has been a problem in installing drivers automatically or otherwise, plugging your lead into your PC will no longer prompt installation.
Download the Manual drivers file (go to FTDI Drivers website) relevant for your operating system. Unzip to a folder.
With the lead plugged in go to Windows Device Manager. Look under ‘Unknown Devices’ or ‘Other Devices’ and you may see Serial Port with a yellow question mark symbol. Right click on it and select ‘Update Drivers’ from the sub menu. Following the prompts browse to select your own – going to the folder you previously unzipped the files to. Click Ok and proceed. Windows should now have correctly installed your drivers. Look under ‘Ports (Com & LPT)’ to confirm.
TuneECU Instructions Guides & Software
Go to Tuneecu’s current website to download the Tuneecu Android App. It is not available on Android Playstore. There are two versions, one for Android V6.00 and up. Ensure you download the correct one for your device.
To know the Android version your phone or tablet is using – go to Settings – Then click on About Phone.
For your own security always use the original software, not illegal copies.
If you ever have an issue we recommend you take a little break away from your laptop and bike and come back with a fresh mind
ECU Maps?
We do not provide any maps. We highly recommend you use those on TuneECU’s website (see link to right) or from recommended sources on related bike forums. It is very important you can trust the source of the map you are using. Using maps supplied on CDs by 3rd parties are no guarantee that they will work or not damage your bike.